Privacy Policy

A legal disclaimer

Last updated: 2026.01.01

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This Privacy Policy describes how Artesana Escapes collects, uses, and protects your personal information when you visit or interact with our website hosted on the Wix platform.

1. Information We Collect

When you use our website or services, we may collect the following personal information:

• Name

• Email address

• Phone number

• Billing and payment-related information

• Any other information you voluntarily submit through forms, bookings, or direct contact

Our website is built and hosted using Wix.com Ltd. (“Wix”). Wix may collect data on our behalf through forms, cookies, analytics tools, and other standard website functionalities.

2. How We Use Your Information

We collect and use your information for the following purposes:

• To provide, operate, and manage our services

• To respond to inquiries or customer requests

• To manage bookings, orders, or service-related communications

• To process payments

• To contact you regarding future products, services, or promotions related to our business

• To comply with applicable legal and regulatory obligations

3. Payments

Payments made through our website are processed securely by third-party payment providers such as Wix Payments or other payment gateways available through Wix.

We do not store or have direct access to your full payment card details. Payment data is handled in accordance with the payment provider’s security standards and privacy policies.

4. Data Sharing

We do not sell, rent, or trade your personal data.

We may share your data only with:

• Wix and its affiliated service providers to operate and maintain our website

• Payment processors and transaction services (e.g., Wix Payments)

• Service providers necessary for business operations (such as email communication or analytics)

• Authorities if required by law or legal process

All third-party services are required to protect your information and use it only for the intended purpose.

5. Data Storage and Security

Your data may be stored through Wix’s data storage, databases, and general Wix applications. Wix stores data on secure servers protected by firewalls and standard security measures.

We take reasonable steps to ensure your personal data is handled securely and in accordance with this Privacy Policy.

6. Cookies and Tracking Technologies

Our Wix-hosted website may use cookies and similar technologies to ensure proper functionality, improve user experience, and collect analytics data.

You can manage or disable cookies through your browser settings. Note that disabling cookies may affect website functionality.

7. Your Rights

Depending on your location (including under GDPR if you are in the EU), you may have the right to:

• Request access to the personal data we hold about you

• Request correction or deletion of your data

• Object to or withdraw consent for marketing communications

To exercise these rights, please contact us using the details below.

8. Third-Party Links

Our website may include links or integrations to third-party services. We are not responsible for the privacy practices or content of external websites.

9. Changes to This Policy

We reserve the right to update this Privacy Policy at any time. Changes will take effect immediately upon being posted on this page.

10. Contact Information

If you have any questions about this Privacy Policy or how your data is handled, please contact:

Artesana Escapes
Email: office@artesanaescapes.com